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Get NHS advice about COVID-19, including symptoms, testing, vaccination and staying at home.
Changes to testing
Find out about the symptoms of COVID-19 and what to do if you or your child has them.
Find out if you should get a test for COVID-19, who can get free NHS tests, how to get tested, and what your test result means
Get your COVID-19 vaccination, read about the vaccines and find out what happens when you have your vaccine.
NHS COVID Pass
Find out how to get your COVID Pass for travelling abroad and for certain venues and events in England.
What to do if you have or might have COVID-19
Find out what to do if you've tested positive or have symptoms of COVID-19, or have been in close contact with someone with COVID-19.
Self-care and treatments
Advice about how to look after yourself at home if you have COVID-19 or symptoms of COVID-19, and read about treatments for COVID-19.
People at higher risk
Advice for people at higher risk from COVID-19, including people with health conditions and pregnant women.
How to avoid catching and spreading COVID-19
Advice about what you can do to reduce your risk of catching and spreading COVID-19.
Long-term effects (long COVID)
Find out about the long-term effects COVID-19 can sometimes have and what help is available.
Using the NHS and other health services
Find out about changes to using health services, such as GPs and hospitals, because of COVID-19.
Take part in research
Find out about health research studies and how you may be able to take part.
Download the NHS COVID-19 app
803 Stockport RoadLevenshulmeManchester, M19 3BSTel: 0161 224 1329
Flu Clinics 2021: Please enquire at Reception
This is run by the doctor and practice nurse on Friday between 13:00 - 15:00 by appointment. Please see click on the link below for further information.
The following clinics are available by appointment:
The following clinics are available by appointment only following arrangement or referral by your GP:
Diabetes My Way
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
It is recommended that you have the Measles, Mumps & Rubella ( MMR) vaccination if you have not already received this previously, if you are travelling to Eastern European countries.
There is further information about countries and vaccinations required on the links below
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Travelling in Europe
If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)
Request for same day appointments
Some services provided are not covered under our contract with the NHS and therefore attract charges.
Examples include the folowing:
The fees charges are based on the British Medical Association (BMA) sugested scales and our reception staff wil be happy to advise you about them along with appointment availability.
We aim to provide a professional service with friendly helpful staff.
In the event that you may have a complaint please contact:
Sandra Connell- Practice Manager- 0161 224 1329
If you have an enquiry or complaint about GPs, dentists, opticians or pharmacists you should contact the NHS England Contact Centre.
Telephone: 0300 3112233
Write to: NHS Commissioning Board,
PO Box 16738, Redditch B97 9PT
Opening hours 8am to 6pm, Monday to Friday excluding bank holidays
If you wish to contact NHS North, Central or South Manchester Clinical Commissioning Group about a service they commission (purchase), you should contact Patient Services.
Telephone: 0161 212 6270
Write to: 3rd Floor, St James House, Pendleton Way, Salford, M6 5FW
Opening hours 9am to 5pm
Monday to Friday excluding bank holidays. A confidential answerphone is available outside these times.
Payments to the Practice
Any forms, letters etc that have been completed by a GP that requires a payment will now be taken by a Card Reader.
No cash payments will be taken over the counter.
Car Park information
Unfortunately we do not offer an Occupational Health service.
Details of Healthcare professionals who will carry out the service is available Private GP surgeries in Manchester.docx,
Occupational Health Letter.doc explains the reasons why we do not provide this service.
ORGAN & BLOOD DONATION
Please use the link below:
Healthy Manchester ( Formerly Fit For Work)
The changes to our structures are only part of what’s needed; the key to a healthier Manchester and to reducing health inequalities is people – like you. We must all change the way we think and act about our own health, the health of those we love and care for, the health of our wider neighbourhood, and of the communities that make up our city. Please take the time to give us your feedback. This will help us better understand how much you know about health and care services in Manchester and what actions we need to take in partnership with you, communities, neighbourhoods and the health and care system. You can read the full update on the Our Healthier Manchester website.
Named Accountable GP
All patients are allocated to a GP. You are not restricted to seeing your allocated GP you can see any other GP of your choice.
DEBT MANAGEMENT- FREE DEBT ADVICE :
0800 328 0006.
Lloyds, 809 Stockport Road- and Cohens, 55-57 Barlow Road.
Ashcroft Zero Tolerance Policy
Zero Tolerance Policy
Ashcroft Equality & Diversity Policy
Equality & Diversity Policy
FAIR PROCESSING NOTICE
Fair Processing Notice Please click on the link to view
Research & Surveillance- RCGP Please click on the link to view
MOODBUSTER is a study which provides online support for patients/customers with low mood/anxiety during a time when more patients are likely to present with mental health issues/ whilst usual resources are limited, is still continuing.
Patients can self refer to this study online; screening is done remotely by the study team and patients consent/participate online.
The staff in your GP practice are trained to ask about domestic abuse and specialist workers are available to support you. Your practice is an ‘IRIS’ practice. You can talk to the doctors, nurses or other staff working here, if you are being hurt or controlled by your current or ex-partner, are afraid of someone at home or a member of your family.
The IRIS service is for all GP patients and staff, both women and men, aged 16 or over, whatever age, gender, sexuality, ethnicity or background. IRIS’s oldest patient so far is over 80.
Social isolation can increase stress at home, impacting on you and your family’s well-being. Your GP practice is here to help you.
Please contact your GP or Practice Nurse for help and advice. They will refer you to the practice’s IRIS worker, the ‘IRIS Advocate Educator’.
IRIS Office: 0161 820 8416 9am - 4.30pm.
In an emergency call the Police on 999.
Silent Solutions Police
In an emergency call 999 for emergency services.
If you cannot safely speak to the operator to ask for the Police, stay on the line and the call will be forwarded to an operating system. Press 55 to be transferred to the local police force as an emergency.
Silent Call to Police: 999, wait, then 55
24 hour National Domestic Abuse Helpline
Telephone: 0808 2000 247
Men’s Advice Line - 0808 8010327
Domestic Abuse affects men too – helpline support for male victims.
Manchester Women’s Aid Helpline 0161 660 7999
For advice on how to cover your tracks on-line go to: https://www.womensaid.org.uk/cover-your-tracks-online/
COVID-19 and Domestic abuse Government support for anyone who feels they are at risk of abuse Website: www.gov.uk/government/coronavirus
Bright Sky is a free to download mobile app providing support and information to anyone who may be in an abusive relationship, or those concerned about someone they know. Available in four languages: English, Urdu, Punjabi and Polish. Website : www.hestia.org/brightsky
Manchester Women’s Aid Helpline – 0161 660 7999
Women’s Aid Live Chat: available Monday to Friday 10.00 -12.00
Galop LGBT Domestic Violence Helpline – 0800 999 5428
Greater Manchester Domestic Abuse Helpline – 0161 636 7525
Saheli Asian Women’s Project – 0161 945 4187
Community Language Helpline Service (Urdu and Punjabi): 0161 636 7525
Greater Manchester End The Fear www.EndtheFear.co.uk
Karma Nirvana – Helpline for ‘honour’-based abuse and forced marriage: 0800 599 9247
Manchester Social Care (adults and children) – 0161 234 5001
SafeLives www.safelives.org.uk - a UK-wide charity has further advice and support on COVID 19 and domestic abuse.
Surviving Economic Abuse www.survivingeconomicabuse/resources share information on abuse and economic resources. There is a page specific to COVID 19 Outbreak
Respect - 0808 802 4040
If you are concerned about your behaviour and feel you may be about to hurt someone please call the helpline or contact: respectphoneline.org.uk
The Respect Phone line is a confidential national helpline, email, webchat service for perpetrators of domestic abuse looking for help to stop.
They help male and female perpetrators in heterosexual or same sex relationships. Partners or ex-partners of perpetrators, as well as family and friends, are welcome to get in touch for information, advice and support.
Talk Listen Change (TLC) are the local provider of perpetrator behaviour change programmes in Manchester, ring: 0161 872 1100 or
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to find those services that are local to you.